Frequently asked questions

How fast can you come out?

Same day for Comfort Club members and most emergency calls; within two business days otherwise, even in August. Call (813) 555-0142; after hours the line forwards to the technician on call.

What does a service call cost?

The diagnostic fee is 89 dollars and is waived if you approve the repair. Every repair is quoted in writing before we start, and if the system is near the end of its life we quote the replacement beside it so you can compare.

Do you sell parts to the public?

Yes. The counter at 4120 W Kennedy Blvd is open to anyone Monday to Friday 7:30 am to 6 pm and Saturday 8 am to 2 pm. Refrigerant is sold only to EPA Section 608 certified buyers.

Can I buy online?

Yes. Order on this site for pickup or same-day delivery across Tampa, or have filters and thermostats shipped anywhere in Florida.

What brands do you install?

We are a Carrier Factory Authorized Dealer and also install Trane, Lennox, Goodman and Rheem. We service every brand.

Do you offer financing?

Yes, for replacements, through two lenders, with approval usually in minutes. Ask your comfort advisor for current rates.

How often should I change my filter?

Every 90 days with a 1-inch pleated filter, every 30 days if you have pets or allergies, and every six months with a 4-inch media filter. In a Florida summer, when in doubt, change it.

What is the Comfort Club?

A 189 dollar a year maintenance plan: two tune-ups, priority scheduling, no overtime charges, and 15 percent off repairs and parts. Add a second system for 99 dollars.

Do you do commercial work?

Light commercial, up to 25 tons: restaurants, offices, small retail, medical and dental practices. We do not do chillers or industrial refrigeration.